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Frequently asked questions
We charge a flat rate of 300kshs for delivery across Kenya or you can pickup your order for 120ksh in Nairobi CBD(pickup mtaani)
Yes, we offer Mpesa on delivery across all of Nairobi only. Just choose this option on checkout.
Yes, send us an email on support@cladshati.com to make any changes to your order within 24hrs.
Yes! If you have any issues with your order within 3 days, we will exchange it for you.
3 working days
We aim to deliver within 1-3 working days from placing your order. In rare occasions this could take up to 3 working days but we will keep you informed of any delays.
We do not deliver on Sundays in kenya.
| Home Delivery Within Nairobi | 1-3 Business days | Ksh 250 |
| Home Delivery Within Nairobi Environs (Ngong, Rongai, Kiserian, Kiambu, Juja, Thika, Kikuyu, Limuru, Kitengela, Athi River) | 1-3 Business days | Ksh 300 |
Other Towns Outside Nairobi | 3-5 business days | Ksh 500 |
East Africa(Outside Kenya) | 7-10 business days | Varies by country (costs passed on to the customer) |
International | 10-14 business days | Varies by country (costs passed on to the customer) |
You can WhatsApp us on +254 702 896762 or Email on support@cladshati.com and we will get back to you within 24hours
Yes we sell to worldwide, Duties and taxes may apply according to you counties tax policies.