Men 
F.A.Q
Question for us? We’ve got you covered.
What do you charge for delivery?
We charge a flat rate of 300kshs for delivery across Kenya or you can pickup your order for free in Nairobi CBD(Platinum building 3rd floor tom mboya street )
Do you offer Cash or Mpesa on Delivery?
Yes, we offer Mpesa on delivery across all of Nairobi only. Just choose this option on checkout.
Can I change my order?
Yes, send us an email on support@cladshati.com to make any changes to your order within 24hrs.
Do you offer free returns / exchanges / refunds?
Yes! If you have any issues with your order within 7 days, we will exchange it for you or refund your money for free with no questions asked
How long do refunds take?
3 working days
How long does processing and shipping take?
We aim to deliver within 1-2 working days from placing your order. In rare occasions this could take up to 3 working days but we will keep you informed of any delays.
How can I contact customer service?
You can WhatsApp us on +254 702 896762 or Email on support@cladshati.com and we will get back to you within 24hours
Do my items ship together?
Yes, all items ordered will be shipped to you at one go
How do I return my items if they don’t fit?
You can WhatsApp us on +254 702 896762 or Email on support@cladshati.com and we will get back to you within 24hours
Do you offer wholesale?
Yes, we offer all our products on wholesale at competitive pricing and our MOQs typically start at 20pcs per product. Email us on support@cladshati.com with your wholesale queries.
Are your products Made in Kenyan
Yes, all of our products are manufactured here in Nairobi Kenya by Kenyan artisans.
